81pp takes your data privacy seriously. Here we clearly explain what we collect, why we collect it, how we use it, and how you can exercise your rights under Brazil's General Data Protection Law (LGPD — Law No. 13,709/2018) at any time.
When you create an account at 81pp, you share personal information — CPF, email, phone number, banking details, transaction history. This data is necessary for the platform to function: without a CPF, your identity cannot be verified; without payment details, Pix withdrawals cannot be processed. But the fact that this data is necessary does not mean 81pp can do whatever it wants with it. It means exactly the opposite.
The Lei Geral de Proteção de Dados (LGPD), in effect in Brazil since September 2020, clearly defines what a company can and cannot do with its users' information. 81pp has built its entire data operation in compliance with this law — not as a bureaucratic obligation, but because it believes users have the right to know exactly what happens to their information from the moment it is shared with the platform.
This Privacy Policy is the document that explains all of this. It covers what data 81pp collects and why, how that data is used in day-to-day operations, with whom it may be shared in specific, defined situations, how long it is retained, and — most importantly — what your rights are as the data subject and how to exercise them.
This document was written to be understood by anyone, not just lawyers. If anything is unclear or you have a specific question about how 81pp handles a particular type of data, the support channel and the Data Protection Officer (DPO) are available to help. Transparency at 81pp is not just a stated value — it is standard operating practice.
This Policy applies to all 81pp users in Brazil. By creating your account or continuing to use the platform, you confirm that you have read and understood the privacy practices described here.
Six concrete commitments to protecting your personal data
All data transmitted between your device and 81pp's servers is protected by 256-bit SSL encryption — the same standard used by major Brazilian banks such as Nubank, Itaú, and Bradesco. Your registration data, Pix payment data, and account information never travel in plain text.
SSL 256-bit81pp does not sell, rent, or trade users' personal data with third parties. Full stop. Your information — CPF, email, phone number, betting history, payment data — is used solely to operate your account and improve your experience on the platform, never as a product for advertisers or data brokers.
Zero data sellingThe LGPD guarantees data subjects eight rights: access, correction, erasure, portability, information on sharing, consent withdrawal, objection, and review of automated decisions. All of these rights can be exercised at 81pp through your account dashboard or by emailing the DPO — no red tape, no unreasonable wait times.
8 LGPD rights81pp users' personal data is stored on servers with restricted access and multi-layered security controls. Only authorized employees with an operational need can access the data, and every access is logged under continuous auditing. Sensitive data such as Pix keys is isolated in a separate environment.
Controlled access81pp collects only the data strictly necessary to operate your account and meet legal obligations in Brazil's financial and betting market. We do not collect excessive data, request information irrelevant to operations, or retain data longer than needed to fulfill the stated purposes.
Minimum data collection81pp has a designated Data Protection Officer (DPO) responsible for receiving and responding to data subject requests. Contact is direct and accessible to any user, with no need for elaborate justification to exercise your rights. All requests are responded to within 15 calendar days, as required by the LGPD.
Accessible DPOVersion effective from January 2026 for all Brazilian users of the platform
81pp collects different categories of personal data based on operational needs and the legal obligations applicable to the online betting and gaming market in Brazil. The categories and examples of data collected are listed below:
| Category | Data examples | Required? | LGPD Legal Basis |
|---|---|---|---|
| Identification | Full name, CPF, date of birth, email, mobile number | Yes | Contract performance / Legal obligation |
| KYC Verification | National ID (RG), driver's license (CNH), proof of address, selfie with document | Conditional | Legal obligation (Central Bank / AML) |
| Payment | Pix key, card data (tokenized), transaction history | Yes | Contract performance |
| Platform usage | Betting history, games accessed, session duration, preferences | No | Legitimate interest / Consent |
| Technical | IP address, device type, operating system, browser | No | Legitimate interest (security) |
| Communication | Support chat history, emails sent and received | No | Contract performance / Legitimate interest |
81pp does not collect or store data from users under 18. Access is blocked through CPF verification at registration. If we identify that a minor's data was provided by mistake, it is deleted immediately and the account is closed.
About card data: 81pp does not store full credit or debit card numbers. Card data is tokenized by the PCI-DSS certified payment processor, and only the token is stored on 81pp's servers to facilitate recurring transactions authorized by the account holder.
Every piece of data collected by 81pp has a specific, documented purpose. The platform does not use personal data for undisclosed purposes without first notifying the user. The main purposes are:
81pp does not use personal data for purposes beyond what is necessary to carry out the activities described above. Any significant new purpose is communicated in advance and, where applicable, requires fresh consent from the user.
81pp does not sell users' personal data. Sharing with third parties occurs only in the following specific situations and with contractual data protection guarantees:
Important: 81pp never shares personal data with marketing companies, advertising platforms, affiliate networks, or any third party for commercial purposes unrelated to the direct operation of your account. If you receive communication from a third party claiming to have obtained your data from 81pp, report it to support immediately.
81pp adopts a set of technical and organizational measures to protect users' personal data against unauthorized access, improper disclosure, alteration, or destruction:
In the event of a security incident that may affect users' personal data, 81pp will notify the impacted account holders within the legally required timeframe and communicate the steps taken to mitigate the damage. Notifications will be sent to the email address registered on the account.
What you can do on your end: Use a strong, unique password for 81pp, enable two-factor authentication in your account dashboard, and never share your credentials with anyone. Keeping your data secure is a shared responsibility.
81pp uses cookies and similar technologies to keep the platform running properly and to improve the user experience. Understanding how cookies are used helps you decide which ones to accept.
You can manage your cookie preferences at any time through your account settings or your browser's privacy settings. Blocking essential cookies may prevent access to your account — in which case your ability to use the platform will be affected.
The LGPD grants data subjects — that is, you — a set of rights over the personal data 81pp holds. These rights can be exercised at any time, free of charge, and without the need for detailed justification:
Request a copy of all personal data 81pp holds about you, including what data is collected, how it is used, and who it is shared with.
Request the correction of incomplete, inaccurate, or outdated data — such as a wrong name, old phone number, or outdated address on your 81pp account.
Request the deletion of personal data processed on the basis of your consent, once that consent has been withdrawn. Data retained under a legal obligation cannot be deleted before the legally required period expires.
Request your data in a structured, machine-readable format for transfer to another data controller, in accordance with ANPD regulations.
Find out which public or private entities 81pp has shared your personal data with, in the situations set out in this Policy.
Withdraw consent for processing based on this legal basis — such as receiving marketing communications — at any time through your account dashboard or by emailing the DPO.
Object to data processing carried out on the basis of legitimate interest where there are grounds to do so, subject to case-by-case review by the 81pp team.
Request human review of decisions made solely through automated data processing that affect your interests, such as account suspension by an anti-fraud system.
To exercise any of these rights, visit the "Privacy & Data" section in your 81pp account dashboard or email our Data Protection Officer (DPO) at privacidade@81pp.best. 81pp responds to all requests within 15 calendar days.
Financial data processing at 81pp requires special care given the sensitivity of this information. The specific practices for each payment method accepted in Brazil are:
A complete history of financial transactions — Pix deposits, withdrawals, and bonuses credited and used — is available in the user's 81pp account dashboard for up to 5 years, as required by Brazilian financial market regulations. This history can be accessed, exported, or used as the basis for support requests at any time.
Watch out for financial scams: 81pp will never ask for full card details, banking passwords, or authentication codes via email, chat, or phone. If anyone contacts you claiming to be from 81pp and requesting this information, report it immediately to support through the official chat on the website.
81pp retains users' personal data for as long as necessary to fulfill the purposes stated in this Policy and applicable legal obligations. General retention periods by data category are:
Once retention periods expire, data is securely deleted or anonymized in a way that prevents re-identification of the account holder. Data retained under a legal obligation cannot be deleted before the corresponding deadline, even at the account holder's request.
81pp may update this Privacy Policy as needed to reflect changes in legislation, operational practices, or the types of data collected. All updates follow these rules:
Keep your email address up to date: Policy update notifications are sent to the email address registered on your 81pp account. If you've changed your email, update it in account settings so you don't miss important notices.
81pp has appointed a Data Protection Officer (DPO) as required by the LGPD for companies that process personal data at scale. The DPO is the official channel for:
All requests submitted to the DPO are answered within 15 calendar days, as required by the LGPD. If a request requires additional time — for example, to retrieve and organize historical data — the DPO will send an interim response with an estimated completion date.
Privacidade@81pp.best — Dedicated channel for data protection requests. Use the subject line "LGPD Request — [request type]" for faster processing.
For straightforward privacy questions, our 24/7 general support chat can also help or escalate to the DPO when needed.
If your request is not handled to your satisfaction, you may file a complaint with the National Data Protection Authority (ANPD) at gov.br/anpd.
Three simple steps for any privacy request
Log in to your 81pp account and go to "Settings → Privacy & Data". There you'll find options to access, correct, and manage your consents.
For more specific requests — portability, data deletion, or review of automated decisions — send an email to privacidade@81pp.best with the request type in the subject line.
81pp responds within 15 calendar days. For complex requests, you'll receive an interim response with an estimated completion timeframe. No red tape, no cost.
The most common questions from Brazilian users about data protection
Protecting your personal data and our commitment to responsible gambling are two pillars of the same philosophy: respect for the user as an adult who deserves clear information, real control tools, and a platform that doesn't use your data to pressure you into playing more.
81pp's responsible gambling tools — deposit limits, self-exclusion, session alerts — do not share data with third parties and function as private controls, visible only to the account holder and the responsible gambling team when activated for compliance review.
View Responsible Gambling ToolsSet daily, weekly, or monthly deposit limits in your dashboard. Limit data is private and never shared externally.
Pause your account for 24 hours to 180 days with complete privacy. Only you and the responsible gaming team have access to this status.
Set session time alerts. Session time data is used solely for your protection — never for marketing analysis.
CPF verification blocks users under 18. Age verification data is stored under the same security standards applied to all 81pp data.
If gambling is causing problems, call CVV: 188 (24h, free of charge) or contact the Jogadores Anônimos Brasil. Your contact information with these services is neither collected nor stored by 81pp.
Our Data Protection Officer is available to answer any questions about how your personal information is handled at 81pp — in plain language, no red tape, within 15 calendar days.